Privacy Policy

Who are we?


Impact Food Group are a national school catering provider based in West Byfleet, Surrey in the U.K.


What information we collect about you?

We collect information about you when you register with us, place an order for products or services, or use any of our school catering services. We also collect information when you voluntarily complete customer surveys or supply feedback or comments to articles we publish.


How information about you will be used


Any information provided by you on this website will be used solely for the purposes of letting you know of new content on the site, special offers and periodic electronic mailing of content you might consider useful of relevant.

All information is held in a secure manner and storage in the United Kingdom. Any information you provide through the website will be sent from the website provider to us to be processed.


Further information is collected from you to place an order for your child and allow you to manage your account with us. We do not hold any payment method information, only your payment history.

Your information will not be shared with or passed on to any other organisations without speaking with you first and getting your explicit consent to do so.




We would like to send you information about our products and services which may be of interest to you. If you have consented to this, you may opt out and change your preferences at any time.

Where we have obtained your name from public records or other sources, we tell you who we are, where we got your information from and will then ask your permission to carry on with our conversation.

You always have the right to say no and we will remove your details from our systems.


Changes to our privacy policy


We keep our privacy policy under regular review, and we will place any updates on this webpage.

This privacy policy was last updated on 20th June 2019.


Access to your information


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us using the contact information in the Further Information section.


We want to make sure your personal information is correct and up to date. You may ask us to correct or remove information you think is inaccurate.


Data retention


The information we collect about you is only kept for as long as it is necessary for us to do so. We will remove any information that is no longer valid or necessary for us to keep.


Data retention for vacancy applicants


The information we collect about you is only retained for as long as it is necessary for us to do so. When providing information, the below data retention periods will apply;

• CV Data is removed 6 Months after application date if unsuccessful,

• Application Forms are removed 6 Months after application date if unsuccessful


Further information


If you require any further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you, please contact:

Data Protection Officer, Impact Food Group, Phoenix House, Pyrford Road, West Byfleet, Surrey KT14 6RA

or by email: [email protected]