This Privacy Notice is intended for prospective clients. It is provided to provide you with the information you need to ensure that your rights and freedoms as a data subject are protected as required under the (EU) 2016/679 (‘General Data Protection Regulation’), which we and the Data Protection Act 2018, which together we call ‘the Legislation.
Who we are
Impact Food Group Limited has subsidiary businesses that provide catering services to schools. At IFG Independent we partner with schools that understand how important it is to provide pupils and staff with an amazingly high-quality dining experience. When processing your personal information we are defined as the ‘controller’ under the Legislation.
Our contact details are:
Impact Food Group Limited
Phoenix House
Pyrford Road,
West Byfleet
KT14 6RA
01932 411 110
From time-to-time we may reach out to you by phone, email or post to provide you with information about our services and products. If that’s not something you want then let us know at [email protected]
Obligations to provide us with personal information
You have no obligation to share any personal data with us. If you do not allow us to process your personal data then we will be unable to keep records of any of our discussions.
Automatic decision-making and online profiling
We do carry out automated processing and profiling as detailed under the Legislation.
How we use personal data
| Purpose | Data Processed | Use of Data | Lawful basis for processing | Data Sharing | Retention Period |
| To contact you | Name and role title, organisation, email | To contact you by phone or email to determine whether | Legitimate interest | A specialist direct marketing firm. | 13 weeks |
| To progress the provision of services | Name, role title, organisation, meeting notes, email address, physical address and phone number. | Keep notes of our conversation and offer your organisation relevant services. | Legitimate interest | A specialist direct marketing firm. | 13 weeks |
Information sources
| Data Type | Source |
| Name and role title, organisation, email address, physical address. | Your school’s website. |
Your rights
Rights | Detail |
Marketing – You have a right to object to direct marketing. | You have a right to object to processing of your personal information for direct marketing purposes.
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Access – You have a right to request a copy of the personal information we hold about you.
| To exercise this right please contact us at:
Impact Food Group Limited Phoenix House Pyrford Road, West Byfleet KT14 6RA
01932 411 110
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Rectification – You have a right to rectification of inaccurate personal information and to update incomplete personal information. | If you believe that any of the information that we hold about you is inaccurate, you have a right to request that we restrict the processing of that information and to rectify the inaccurate personal information. Please note that if you request us to restrict processing your information, we may have to suspend the provision of services, products or both to you.
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Erasure – You have a right to request that we delete your personal information. | You may request that we delete your personal information if you believe that: • we no longer need to process your information for the purposes for which it was provided; • we have requested your permission to process your personal information and you wish to withdraw your consent; • we are not using your information in a lawful manner; or • you have objected to your data being processed.
Please note that if you request us to delete your information, we may have to suspend the provision of services, products or both to you.
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Restriction – You have a right to request us to restrict the processing of your personal information. | You may request us to restrict processing your personal information if you believe that: · any of the information that we hold about you is inaccurate; · we no longer need to process your information for the purposes for which it was provided, but you require the information to establish, exercise or defend legal claims; or · we are not using your information in a lawful manner. Please note that if you request us to restrict the processing your information, we may have to suspend the provision of services, products or both to you.
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Objection – You have a right to object to the processing of your personal information. | You have a right to object to us processing your personal information, including the profiling of your information (and to request us to restrict processing). We may override this request where: · we determine that there is a compelling and legitimate grounds for the processing; · we need to process your information to investigate and protect us or others from legal claims.
Please note that if you object to us processing your information, we may have to restrict or cease processing or delete your personal information altogether, we may have to suspend the provision of services, products or both to you.
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Portability – You have a right to data portability. | You may request us to transfer to a third-party your data in a machine-readable format where the: · personal information was provided on the basis of consent; · processing is by automated means; and · processing is based on the fulfilment of a contractual obligation.
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Withdraw consent – You have a right to withdraw your consent.
| Where we rely on your consent to process your personal information for a particular purpose, you have a right to withdraw your consent at any time for that purpose. |
Lodge complaints – You have a right to lodge a complaint with the regulator.
| If you have an issue concerning the processing of your information then please contact our Data Protection Officer using [email protected] or our postal address:
Impact Food Group Limited Phoenix House Pyrford Road, West Byfleet KT14 6RA
We hope that we can address any concerns you may have, but you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk
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